Frequently Asked Questions
Everything you need to know about your ORLY experience.
Are ORLY products vegan and cruelty-free?
Yes, all ORLY products are 100% vegan and Leaping Bunny certified cruelty-free. We do not test on animals or use animal-derived ingredients.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping times vary by destination but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
What makes the Breathable line different from regular polish?
Our Breathable Treatment + Color features advanced oxygen technology that allows moisture and air to reach the nail, preventing dehydration and eliminating the need for a basecoat or topcoat.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.